Customer List
Menu path: /customers/listThe list of everyone you sell to, with contact details, GSTIN, credit limit and what each customer still owes you. From here you add a new customer or open one to edit.
How to use it
- Open Masters > Customer List.
- Use the search box, Advanced Filters or the tiles (Total outstanding, With dues, Over credit limit) to find customers.
- Click New Customer to add one; fill at least the name, mobile number, address, PIN code, city, state and group, then click Save Customer.
- Click a customer's name to open and edit their details.
- Click the mobile number to open a WhatsApp chat, or the email to write a mail.
- Tick rows and use Delete selected to take customers out of use, or Download to export the list.
Fields on this screen (27)
| Field | Type | What to enter |
|---|---|---|
| Basic Info | ||
| Customer Code | text | Your code for the customer, up to 30 letters, numbers and - / _ . (typed in capitals). Leave blank and the next number (for example CUST-00012) is given. It must be unique in your company, so two customers with the same name can be told apart. |
| Customer NameRequired | text | Full name of the customer or business, at least 3 characters. |
| Mobile NumberRequired | text | 10-digit mobile number. Checked on save, and a new customer cannot use a number another customer already has. |
| text | Email address, checked for a valid format. | |
| Status | dropdown | Active or Inactive. Inactive customers are shown greyed out in the list. |
| Customer GroupRequired | dropdown | The group from Masters > Customer Groups. The default group is selected for a new customer. The group's name is also used as the customer's category by price lists and approval rules, and the group can carry its own receivable account. |
| Address & GST | ||
| GSTIN | text | 15-character GST number, typed in capitals. Leave blank for an unregistered customer; the list then shows Unregistered. A wrong format is refused on save. |
| Address Line 1Required | text | House, flat or building. Required on save. |
| Address Line 2 | text | Area or landmark. Filled for you when you pick an Area / Locality. |
| Street | text | Street name. |
| PincodeRequired | text | 6-digit PIN code. When a valid PIN is entered, the app looks it up with India Post, fills City, District and State, lists the post offices in Area / Locality, and shows what the PIN resolved to (or why it did not). |
| Area / Locality | dropdown | Enabled after a PIN code is entered. Picking a post office fills Address Line 2. |
| CityRequired | text | Filled from the PIN code; can be corrected. |
| District | text | Filled from the PIN code; can be corrected. |
| StateRequired | text | Filled from the PIN code; can be corrected. |
| Country | text | Fixed to India; cannot be changed. |
| Accounts Settings | ||
| Credit Limit | number | The most you allow this customer to owe, in rupees. Cannot be negative; blank means 0 (no limit set). The list flags customers whose outstanding is above it. |
| Payment Terms | dropdown | A term from the payment terms master, or Company default. Sets the due date on this customer's invoices and orders. |
| Price List | dropdown | A list from Masters > Price Lists. Invoices, quotations and orders for this customer take line prices from it; items the list does not name keep the catalogue price. Leave as catalogue prices to use normal prices (or the list of the customer's category). |
| Salesperson | dropdown | One of your users. This customer's quotations, orders and invoices are credited to them unless the document names someone else. |
| Billing Currency | dropdown | INR by default. Choosing another currency bills the customer in it and switches that currency on for your company. |
| Initial Trust Level (Payment Score) | dropdown | Your starting rating of how reliably the customer pays, from 1 Star (Risky Customer) to 5 Stars (Highly Reliable). Shown as stars in the list until a score worked out from payment behaviour replaces it. |
| PAN | text | 10-character PAN in the form AAAAA9999A. A wrong format is refused on save. |
| TCS Section | dropdown | The income tax section under which you collect TCS from this customer, or None. Choosing a section fills its usual rate in TCS Rate %. |
| TCS Rate % | number | TCS percentage, 0 to 100. Can be typed over (for example for a lower-rate certificate). With a section and rate, every invoice to this customer carries TCS on its value; it can be changed on a single invoice. Without a PAN the law doubles the rate (5% at the least). |
| Additional details | text | Extra fields your company has added for customers, if any. Their names, types and whether they are required come from your custom field setup. |
| Notes | textarea | Internal notes such as delivery instructions or payment behaviour. The first words show under the customer's name in the list. |
Columns in the list
Filters and search
Buttons and actions
Good to know
Outstanding in the list is the total of unpaid invoice balances for that customer.
Mobile number, Address Line 1, PIN code, City and State are checked on save even though only some carry a star on screen.
A customer's group name doubles as their category for price lists and approval rules, so renaming a group updates all its customers.